Privacy Policy
Who we are
ENSL Group. Our website address is: http://www.ensl.co.uk
How We Protect and Use Your Personal Data
1. Introduction
1.1 We are committed to safeguarding the privacy of www.ensl.co.uk website users.
1.2 This policy applies where we are acting as a data controller with respect to the personal data of www.ensl.co.uk website service users; in other words, where we determine the purposes and means of the processing of that personal data.
1.3 We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of ENSL Group Ltd services, we will ask you to consent to our use of cookies when you first visit
our website.
1.4 In this policy, “we”, “us” and “our” refer to ENSL Group Ltd also . For more information about us, see Section 12.
2. How we use your personal data
2.1 In this Section 2 we have set out:
(a) the general categories of personal data that we may process;
(b) in the case of personal data that we did not obtain directly from you, the source
and specific categories of that data;
(c) the purposes for which we may process personal data; and
(d) the legal bases of the processing.
2.2 We may process data about your use of our website and services (“usage data“). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.
2.3 We may process your website user account data (“account data“). The account data may include your name and email address. The source of the account data is you or your employer. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.
2.4 We may process information that you post for publication on our website or through our services (“publication data“). The publication data may be processed for the purposes of enabling such publication and administering our website and services. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.
2.5 We may process information contained in any enquiry you submit to us regarding our services (“enquiry data“). The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.
2.6 We may process information relating to transactions, including services provided, that you enter into with us and/or through our website (“transaction data“). The transaction data may include your contact details, your card details and the transaction details. The source of the transaction data is you and/or our payment services provider. The transaction data may be processed for the purpose of providing ENSL services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract; providing that, if you are not the person contracting with us, the legal basis for this processing is our legitimate interests, namely the proper administration of our business.
2.7 We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (“notification data“). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is our legitimate interests, namely communications with our website visitors and service users.
2.8 We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of
others.
2.9 In addition to the specific purposes for which we may process your personal data set out in this Section 2, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
2.10 Please do not supply any other person’s personal data to us, unless we prompt you to do so.
3. Providing your personal data to others
3.1 We may disclose your personal data to our insurers and/or professional advisers
insofar as reasonably necessary for the purposes of obtaining or maintaining
insurance coverage, managing risks, obtaining professional advice, or the
establishment, exercise or defence of legal claims, whether in court
proceedings or in an administrative or out-of-court procedure.
3.2 Your personal data held in our website database will be stored on the servers of our
hosting services providers.
3.3 We may disclose personal data to our suppliers or subcontractors insofar as
reasonably necessary for ENSL to deliver our service.
3.4 In addition to the specific disclosures of personal data set out in this Section
3, we may disclose your personal data where such disclosure is necessary for
compliance with a legal obligation to which we are subject, or in order to
protect your vital interests or the vital interests of another natural person.
We may also disclose your personal data where such disclosure is necessary for
the establishment, exercise or defence of legal claims, whether in court
proceedings or in an administrative or out-of-court procedure.
4. International transfers of your personal data
4.1 In this Section 4, we provide information about the circumstances in which your
personal data may be transferred to countries outside the European Economic Area (EEA).
4.2 The hosting facilities for our website are situated in Europe. The European Commission
has made an “adequacy decision” with respect to the data protection
laws of each of these countries. Transfers to each of these countries will be
protected by appropriate safeguards, namely the use of standard data protection
clauses adopted or approved by the European Commission, a copy of which you can
obtain from [source].
4.3 You acknowledge that personal data that you submit for publication through our
website or services may be available, via the internet, around the world. We
cannot prevent the use (or misuse) of such personal data by others.
5. Retaining and deleting personal data
5.1 This Section 5 sets out our data retention policies and procedure, which are
designed to help ensure that we comply with our legal obligations in relation
to the retention and deletion of personal data.
5.2 Personal data that we process for any purpose or purposes shall not be kept for longer
than is necessary for that purpose or those purposes.
5.3 Notwithstanding the other provisions of this Section 5, we may retain your personal data where
such retention is necessary for compliance with a legal obligation to which we
are subject, or in order to protect your vital interests or the vital interests
of another natural person.
6. Your rights
6.1 In his Section 6, we have listed the rights that you have under data protection law.
6.2 Your principal rights under data protection law are:
(a) the right to access – you can ask for copies of your personal data;
(b) the right to rectification – you can ask us to rectify inaccurate personal data and
to complete incomplete personal data;
(c) the right to erasure – you can ask us to erase your personal data;
(d) the right to restrict processing – you can ask use to restrict the processing of
your personal data;
(e) the right to object to processing – you can object to the processing of your
personal data;
(f) the right to data portability – you can ask that we transfer your personal data to
another organisation or to you;
(g) the right to complain to a supervisory authority – you can complain about our
processing of your personal data; and
(h) the right to withdraw consent – to the extent that the legal basis of our
processing of your personal data is consent, you can withdraw that consent.
6.3 These rights are subject to certain limitations and exceptions. You can learn more
about the rights of data subjects by visiting https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.
6.4 You may exercise any of your rights in relation to your personal data by written
notice to us, using the contact details set out below.
7. About cookies
7.1 A cookie is a file containing an identifier (a string of letters and numbers)
that is sent by a web server to a web browser and is stored by the browser. The
identifier is then sent back to the server each time the browser requests a
page from the server.
7.2 Cookies may be either “persistent” cookies or “session” cookies: a
persistent cookie will be stored by a web browser and will remain valid until
its set expiry date, unless deleted by the user before the expiry date; a
session cookie, on the other hand, will expire at the end of the user session,
when the web browser is closed.
7.3 Cookies do not typically contain any information that personally identifies a user, but
personal data that we store about you may be linked to the information stored
in and obtained from cookies.
8. Cookies that we use
8.1 We use cookies for the following purposes:
(a) authentication and status – we use cookies to identify you when you visit our website and as
you navigate our website, and to determine if you are logged into the website;
(b) personalisation – we use cookies to store information about your preferences and to personalise
the website for you;
(c) security – we use cookies as an element of the security measures used to protect user
accounts, including preventing fraudulent use of login credentials, and to
protect our website and services generally;
(d) advertising – we use cookies to help us to display advertisements that will be relevant to
you;
(e) analysis – we use cookies to help us to analyse the use and performance of our website
and services; and
(f) cookie consent – we use cookies to store your preferences in relation to the use of
cookies more generally.
9. Cookies used by our service providers
9.1 Our service providers use cookies and those cookies may be stored on your computer
when you visit our website.
9.2 We use Google Analytics. Google Analytics gathers information about the use of our
website by means of cookies. The information gathered is used to create reports
about the use of our website. You can find out more about Google’s use of
information by visiting https://www.google.com/policies/privacy/partners/
and you can review Google’s privacy policy at https://policies.google.com/privacy.
10. Managing cookies
10.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The
methods for doing so vary from browser to browser, and from version to version.
You can however obtain up-to-date information about blocking and deleting
cookies via these links:
(a) https://support.google.com/chrome/answer/95647
(Chrome);
(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
(Firefox)
(c) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
(Internet Explorer);
(d) https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac
(Safari); and
(e) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy
(Edge).
10.2 If you block cookies, you will not be able to use all the features on our website.
11. Amendments
11.1 We may update this policy from time to time by publishing a new version on our
website.
11.2 You should check this page occasionally to ensure you are happy with any changes to
this policy.
11.3 We may notify you of significant changes to this policy by email.
12. Our details
12.1 We are registered in England and Wales under registration number 11237483, and our
registered office is at International House, 24 Holborn Viaduct, London, United
Kingdom, EC1A 2BN.
12.2 You can contact us:
(a) by post, to the registered office address given above;
(b) using our website contact form;
(c) by telephone, on +44 (0) 2038873559; or
(d) by email, using info@ensl.co.uk
